Imaging Systems Portfolio

Vendor Coordination & Incident Tracking

Planned changes move left to right through notification, a maintenance window, and verification. Unplanned incidents skip straight to the middle of the board, because nobody schedules an outage.

Open Changes
0
Open Incidents
0
Average MTTR
Coordination Log
Changes model the liaison work between a vendor like McKesson, the infrastructure team, and Clinical/Business IT before anything touches a production system. Incidents model the unplanned side, logged the moment they happen and timed until resolution to produce a real MTTR figure.