Imaging Systems Portfolio
Vendor Coordination & Incident Tracking
Planned changes move left to right through notification, a maintenance window, and verification. Unplanned incidents skip straight to the middle of the board, because nobody schedules an outage.
Open Changes
0
Open Incidents
0
Average MTTR
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Coordination Log
Changes model the liaison work between a vendor like McKesson, the infrastructure team, and Clinical/Business IT before anything touches a production system. Incidents model the unplanned side, logged the moment they happen and timed until resolution to produce a real MTTR figure.